Implementation Specialist

Job Title: Implementation Specialist

Locations: London, Pune (Hybrid)  

Full Time, Permanent 

Application Deadline: Sunday 8th November 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind.  

About the Team

Springer Nature’s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes.  
 
Our 'article-level' activities are largely supported by 400+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by ~50 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality.

About the Role 

The Implementation Specialist will manage their own portfolio of journals and partner with Publishing teams to run their journals in a ‘Production-ready’ way, while facilitating submit-to-accept workflows and compliance with policies. 

In collaboration with the Manager, Quality Assurance (as well as the rest of the Quality Assurance team and the wider GPO team), the Implementation Specialist will also contribute to GPO’s quality assurance programme (proactively and reactively addressing quality issues), with the aim of delivering best-in-class quality levels across GPO.

Role Responsibilities:

Journal care 

• Gather system requirements from publishers, editors and service providers. 

• Set up, maintain and administrate peer review systems. 

• Conduct presentations and training sessions for internal and external stakeholders. 

• Ensure quality of article-level activities and act as an escalation point for individual journals. 

• Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations sta