Help your customers find what’s worth building next.

Customer Success Manager – Glenigan

Bournemouth, Holdenhurst Road
Hybrid working: 3 days per week in office, 2 days from home
Salary: Basic + commission, realistic OTE £52,000
Monday to Friday, 9:00am to 5:30pm

Glenigan turns construction project information into sales intelligence, helping businesses find leads, identify the right opportunities and build stronger sales pipelines.

As our Customer Success Manager, you’ll help customers get the most from that intelligence.

You’ll own a portfolio of more than 200 subscribers. That means understanding what each customer is trying to achieve, showing them where Glenigan can help and staying close enough to spot when value starts to drop.

There’s a commercial expectation here too.

You’ll need to protect renewal value, recognise risk early and be comfortable having confident conversations when there is more we can do for a customer.

What you’ll be doing

• Speak regularly with users and decision-makers across your portfolio

• Run online meetings to understand customer goals and priorities

• Deliver focused demos and training that help customers use Glenigan better