TEST_Customer Success Manager (m/w/d)

Variosystems is a global EMS company with Swiss roots and over 2,800 employees worldwide.
We design, industrialize and manufacture electronic systems for industries where every detail counts – medical, aerospace, industrial.
What connects us is the Circuit: a system of knowledge, precision and mutual trust.

• Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused
• Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools
• Keep your customers transparently updated with accurate documentation and communication
• Track and manage KPIs (CM1, CM2, cash flow, forecasts, delivery performance)
• Spot potential disruptions early – and coordinate efficient solutions with TPM, Planning and CB
• Plan and oversee customer success initiatives – aligning goals, milestones and deliverables

• Professional Ie in customer service, account management or order operations – ideally in a technical or industrial setting
• Hands-on knowledge of SAP, CRM and ticketing platforms
• Clear communicator, structured mindset, and high resilience under pressure
• Strong organizational skills and the ability to prioritize in fast-paced environments
• Fluent in English and German (written and spoken)

• A role with ownership and direct impact
• A structured environment with flat hierarchies and real collaboration
• Cross-functional teamwork with Planning, Engineering and SCM
• A company that values long-term commitment and solid relationships