Solutions Architect

Aflac is investing in a new generation of technology capability that will transform customer and employee experiences, scale the secure and responsible use of AI across the enterprise, and reshape how software is designed, built, tested and delivered. These roles will work across strategic product transformation, cloud and data platforms, enterprise AI services, context and knowledge engineering, quality, experience design and AI-enabled developer tooling. This is more than an opportunity to join an individual project: it is a chance to help build the platforms, practices and specialist capabilities that will turn AI into measurable business value at enterprise scale. This role will apply that strategy directly to modernising how insurance products are created, managed and supported throughout the customer and claims journey

Team Context

This is an opportunity to join Aflac Northern Ireland and play a central role in one of the company's most important technology programs. Bringing together engineering teams working across data, integrations, adjudication services and user-facing workflows.

The work is technically challenging, commercially important and delivered in a fast-moving environment. You will help turn business complexity into clear technical design and make sure decisions made today support the program in the long term.

The Role

Working with Engineering Managers, Engineers, Product Owners, Domain Architects and Enterprise Architects to shape how the application is built.

You will bring experience designing and delivering complex integration platforms on AWS. You will be comfortable producing and reviewing design documents, challenging trade-offs, defining non-functional requirements and explaining architectural direction to senior stakeholders.

What you will be doing

• Define and own the solution architecture across multiple engineering teams, covering the full spectrum from data processing and system integrations through to user-facing workflows and product tooling.
• Partner with multiple Stakeholders to translate architectural direction into actionable designs, ensuring alignment with Aflac Enterprise Architecture standards and domain roadmaps.
• Produce and maintain key architectural artefacts: Solution Architecture Descriptions, Architecture Decision Records (ADRs), Non-Functional Requirements Specifications and Well-Architected Review Assessments.
• Own the API contract model between Platform and Experience ensuring clean system boundaries, versioning discipline, and integration consistency across teams.
• Work with Product Owners to drive alignment with upstream and downstream systems.
• Identify and escalate architectural risk early, particularly around integration contracts, data consistency, performance at scale, and regulatory compliance requirements.
• Lead Well-Architected Reviews, evaluating solutions against security, reliability, performance efficiency, cost optimisation, and Aflac's operational pillars.
• Contribute to the capability model, shaping how mapped capabilities are designed across the program phases.
• Support agile delivery in real time, attending sprint ceremonies, architecture syncs, and ADR review sessions, providing in-the-moment guidance without creating bottlenecks.
• Collaborate with the monitoring and observability strategy, ensuring architectural decisions support system health, traceability, and incident response.
• Work closely with the Security team to ensure solutions are built with defence-in-depth principles, security models and regulatory compliance in mind.
• Keep pace with the evolution of AI and related technologies and identify opportunities to apply them responsibly within the platform.

Skills and experience

Below is an overview of the skills and experience we are looking for, but remember, don't rule yourself out if you don't have everything on the list, it's your intellect and your attitude we are really after.

We're looking for people who can demonstrate the following:

• A systems thinker who can hold the full architectural picture in mind while staying gr