Solutions Architect

Location: Bracknell

Team: Customer Support

Reporting to: EMEA Technical Services Lead

Some of the things you'll do...

• You'll position our products positively in customer engagements, supporting them in product selection.

• You will become an SME in the PaperCut and print management industry.

• You will create whole System or Solution designs to ensure PaperCut's products become part of an end-to-end solution.

• You'll train our Partner Organisations on Product Positioning.

A little about you...

• You can proactively identify and solve customer problems.

• You can translate complex technical and business information.

• You can use your in-depth PaperCut knowledge to demonstrate how our products can solve customer problems.

• You are able to build and nurture customer relationships.

All your information will be kept confidential according to EEO guidelines.

What else you can expect from us

• We're led by our values in everything we do - Caring, Honest, Intelligent and Nimble (CHIN).
• We are proud to be a true hybrid workplace that supports both in-person connection and flexibility.
• Our Bracknell office has its very own tree, arcade corner and unlimited espresso coffee.
• PaperCutters are eligible for an annual bonus where we Share the Success of our collective achievements.
• Generous workers' compensation coverage, private medical and leave options, including up to 18 weeks of parental leave.
• Empowered development options with a spend-as-you-like annual training budget.
• Our Diversity, Equity, Inclusion and Belonging programmes are highly visible day-to-day.

More about PaperCut

We like to say we're the most exciting company in the most boring part of IT. We're an award-winning market leader in Print Management solutions.

Proudly B-Corp Certified, PaperCut helps hundreds of millions of people around the globe to minimise waste while having a secure and easy printing experience. Simply put, our code saves trees and in our 25 years, we have saved 360,000 trees and counting. Now through our Forest Positive programme, PaperCut Grows, we help customers turn their printed pages into newly planted trees.

Now is an exciting time to join PaperCut as we accelerate the transition of our product suite to cloud and beyond.

Our commitment to you
Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our pinky promise is a candidate experience that's enjoyable, thorough, and fair. That's our way of inspiring the world's brightest minds to become PaperCutters.

As an equal-opportunity employer that values diversity and inclusion, we proudly encourage people from all walks of life to apply (even tea drinkers). We welcome you to highlight any alternative working arrangements you might need during your application.

PaperCut is a proud 2025 Circle Back Initiative Employer – we commit to responding to every applicant.