What you'll do

Solution Architecture & Design

• Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions 
• Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices
• Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem
• Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions

Customer & Partner Collaboration

• Act as the technical advisor on strategic partner-led engagements with Enterprise clients
• Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs
• Partner with Professional Services to ensure consistency in best practices across all delivery teams
• Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle
• Gather and synthesize partner and customer feedback to inform product roadmap, partnership strategy and partner enablement
• Manage and mitigate technical escalations that arise within partner-delivered engagements

AI & Innovation Leadership

• Champion the integration of AI capabilities within partner solutions, including agentic driven workflows
• Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities
• Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform
• Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space
• Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable 

Partner Enablement & Technical Leadership

• Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners
• Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution
• Create technical enablement content including reference architectures, implementation guides, and build best practice documentation
• Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards
• Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach

Program Development & Scale

• Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements
• Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback
• Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success
• Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale

Who you are

• 5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms
• 3+ years of proven experience designing and implementing complex Airtable deployments that span use cases
• 1+ years of experience working with partner ecosystems or systems integrators
• Must be Airtable Builder, Admin and AI certified
• AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions
• Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.)
• Experience creating technical documentation, enablement materials, and training content for diverse audiences
• Experience balancing partner needs, customer requirements, and business priorities
• Comfortable influencing stakeholders (both internal and external) and managing competing demands
• Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management)
• Comfortable with ambiguity, enjoys building processes and programs from the ground up
• Passionate about solving customer problems and delivering exceptional experiences