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Senior KYC Onboarding Specialist

IFX Payments
21 days ago
Full-time
On-site
Amersham, England, United Kingdom
Onboarding Specialist

Senior KYC Onboarding Specialist

Department: Operations

Employment Type: Permanent - Full Time

Location: Amersham

Reporting To: James Staples


Description

Overview of the role

The Senior KYC Onboarding Specialist is a critical role within the organisation, responsible for managing complex customer onboarding activities and acting as a subject matter expert across AML, KYC, and client due diligence processes.

The Senior KYC Onboarding Specialist would play a key role within the team utilising their experience in the AML/KYC space in onboarding Corporate, Institutional and Intermediary clients as well as providing support and guidance to the KYC Team. 


Key Responsibilities


· Conduct thorough and accurate Client Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews in accordance with AML/KYC regulations, internal policies, and risk frameworks.

· Independently manage complex, high-risk, and non-standard onboarding cases, applying a risk-based approach and exercising sound judgement in decision making.

· Identify, investigate, and resolve complex onboarding challenges, escalating matters where appropriate and working closely with the business to achieve suitable outcomes.

· Act as a senior point of contact for onboarding-related queries and escalations, providing expert advice and guidance to both internal stakeholders and clients.

· Serve as a subject matter expert for AML/KYC and onboarding matters, providing support and guidance to colleagues on complex cases and regulatory requirements.

· Assist with management reporting, MI production, audit activities and operational performance reviews, providing data-driven insights and recommendations where appropriate.

· Mentor and coach junior team members, sharing knowledge, promoting best practice, and contributing to the development of team capability.

· Identify opportunities to improve onboarding processes, controls, and customer experience, leading initiatives that enhance efficiency and reduce operational risk.

· Maintain accurate and comprehensive records of onboarding activities within internal systems, ensuring data integrity and audit readiness.

Skills, Knowledge and Expertise

· Significant experience within Financial Services, Payments, FinTech, Banking, or another regulated industry, with a strong background in AML/KYC/CDD onboarding teams.

· Proven ability to independently manage and resolve highly complex onboarding cases with minimal supervision through application of a risk-based approach.

· Strong analytical and investigative skills, with the ability to identify risks, assess complex scenarios, and make informed risk-based decisions.

· Advanced understanding of AML regulations, CDD, EDD, sanctions, adverse media screening, ownership structures, and financial crime risk management.

· Proficient with Microsoft Office Suite; experience using relevant Screening and CRM platforms.

· A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.

·  Adaptable, tenacious and flexible who is able to perform under pressure.

· ACAMs or ICA certifications are highly desirable.

Benefits

We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.

🌴 Time to Recharge
  • 25 days’ annual leave, plus bank holidays 
  • An extra