Payroll Onboarding Specialist
IRISAbout IRIS
IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.
We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.
At IRIS Software Group, we create software that helps businesses manage critical processes including payroll, HR, finance and compliance.
We’re looking for an Implementation Consultant with hands-on payroll experience to help customers successfully implement our SaaS solutions.
Payroll knowledge is essential for this role. You might have gained this through payroll processing, payroll software, payroll systems or payroll implementation. Alongside this, you’ll have experience implementing, configuring or supporting software and be comfortable working directly with customers.
You’ll take customers from understanding their requirements through to configuration, data migration, testing, training and go-live. It’s a hands-on, customer-facing role where you’ll solve problems, manage multiple pieces of work and build deeper expertise in payroll technology.
🧾 What Will You Be Doing?
As an Implementation Consultant, you will:
Manage payroll software implementations for new and existing customers
Understand customers’ payroll processes and requirements and translate these into the right software setup
Configure SaaS products, workflows and customer-specific requirements
Support payroll data migration, integrations and testing
Work with APIs, ETL processes and data transformation where required
Guide customers through user acceptance testing and readiness for go-live
Deliver training and explain software clearly to customers
Support customers during go-live and their transition into ongoing support
Manage multiple customer projects and priorities at the same time
Work with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes
Keep customers informed about progress, timelines, risks and issues
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Travel to customer sites when required.
🎓 What Are We Looking For?
We’re particularly interested in people with:
Hands-on payroll experience and a good understanding of payroll processes – essential
Experience in SaaS/software implementation, onboarding or technical consulting
Experience working directly with customers to understand requirements and implement solutions
Experience with payroll software or systems
Understanding of software configuration, workflows and integrations
Experience with APIs, ETL, data migration or data transformation
Confidence managing several customers, projects or priorities
The ability to explain software and technical information in simple terms
Experience with Salesforce, Ji