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Payroll Onboarding Specialist (Contract)

Nory
25 days ago
Full-time
Remote
United Kingdom
Onboarding Specialist

Let’s fix hospitality, for good.

Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory.

Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he’d had from day one.

Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins.

And we’re just getting started. Fresh off a Series B led by Kinnevik, we’ve grown to 100+ people across Ireland, the UK, Spain and New York – and demand is scaling faster than we ever imagined.

The role:

We’re now looking for a Payroll Onboarding Specialist to join our growing Payroll team. In this role, you’ll have the unique opportunity to lead the end-to-end setup of new client payrolls, shaping the SOPs that keep our onboarding accurate and scalable as we grow.

Contract: Full-time contractor
Hours: UK business hours

What you’ll be doing:

  • New Payroll Setup: Lead end-to-end configuration of new client payrolls, including pay elements, tax codes, pension schemes, and statutory settings.

  • SOPs & Process: Develop, document, and maintain SOPs for payroll onboarding to ensure consistency, quality, and a repeatable process as we scale.

  • Client Liaison: Act as the main point of contact for clients during onboarding, guiding them through data collection, system setup, and go-live.

  • Cross-Team Collaboration: Liaise with the wider payroll team, onboarding team, customer success, and product to ensure a smooth handover, aligned timelines, and resolution of any issues that arise during setup.

  • Feedback Loop: Flag recurring pain points, bugs, or feature requests to the product team based on what comes up during onboarding.

  • Migrations: Support payroll migration projects as needed, moving clients from existing systems onto our platform.

What you’ll bring:

Essential:

  • Strong knowledge of UK payroll legislation and compliance requirements.

  • Experience setting up or onboarding new payrolls onto a system or platform.

  • Comfortable liaising across multiple internal teams and directly with clients.

  • Strong attention to detail, particularly around system configuration and data accuracy.

  • Comfortable creating and maintaining process documentation and SOPs.

  • Able to manage multiple onboarding projects at once.

  • Able to wor