Junior Customer Success Manager - French, Dutch and English speaker

What we offer: 

• Attractive salary package
• Hybrid role
• Structured onboarding and hands-on commercial training 
• International working environment   
• Experience in a global software and cloud organization  

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

• Are you ready to gain hands-on experience in sales operations and customer management from day one?   
• Looking to be a part of an organization that combines international exposure with practical training? 
• Do you want to start your career in a global tech company operating across 60+ countries?

In this role you will be the primary point of contact for customers. You will be responsible for a list of accounts in the region, coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely & accurate manner.

Also, you will: 

• Manage quote creation, order processing, and day-to-day customer requests
• Coordinates with the relevant Licensing Specialists to provide licence knowledge and support during the sales process 
• Act as key resource for volume license offerings
• Acts as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing  
• Develop and maintain consultative relationships with existing customers
• Grow and maintain existing customer and partner relationships
• Establish and expand relationships with key executives and decision makers within each