Implementation Specialist - EMEA
LinnworksYour Mission
Implementation Specialists are the difference between a customer’s first weeks with Linnworks and a lifetime of loyalty. You’ll join a tight-knit team of Implementation Specialists and Project Managers who turn ambitious onboarding plans into real, working systems — fast. Expect to think on your feet, test bold ideas, and iterate until you’ve found the formula that clicks for each customer. It’s part strategist, part technologist, part storyteller — and entirely driven by the belief that a great first experience changes everything.We're looking for someone genuinely curious — always testing new ideas, comfortable challenging their own assumptions, and driven to find a better way of doing things.
Technically minded, with a basic understanding of APIs and how systems connect and exchange data
AI-curious rather than an AI expert: you don't need to arrive as an AI power-user, but you're keen to explore how AI-assisted tools (e.g. Claude, Fellow) can drive efficiency in documentation, meeting notes, and day-to-day work
Tools: Salesforce (CRM), Asana (project management), and other standard Office applications
Good understanding of working with and manipulating data in CSV and Excel (XLSX) files
Experience with an Order Management System (OMS), Product Information Management (PIM), ERP, ecommerce marketplace/storefront (e.g. Shopify, Amazon Seller Central, TikTok Shop, WooCommerce), or fulfilment platform — or broader e-commerce sector experience — is strongly preferred
Linnworks product experience is a plus but not required — full product training is provided on the job.