Customer Success Manager - MENA (Turkish speaking)
AdjustAdjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results.
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Your role:
As an Customer Success Manager you will be responsible for maintaining a strong relationship with existing clients and ensuring their success through utilizing Adjust’s suite of tools. Your main goal is to focus on the success of your customers, enabling them to improve their business while increasing lifetime value for Adjust through cross- and up-selling as well as preventing churn. You will join a global team who are dedicated to putting customers first.
Your responsibilities:
- Drive growth among our most valuable customers by understanding their business needs and helping them succeed
- Work on expansion opportunities and contract renewals
- Build strong relationships with key customer-stakeholders to ensure retention of your personal book of business
- Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
- Identify opportunities for customers to act as Adjust advocates
- Marshall resources across the Adjust org as needed to support customers needs
- Represent the voice of the customer to inform our product roadmap
What you bring:
- 0~2 years of experience in a client facing role (internships or academic projects
- welcome)
- A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred
- Strong consultative selling and communication skills through hands-on experience and mentorship.
- Comfortable with technology and enthusiastic about learning how to talk about product features, integrations, and technical concepts.
- Curious and proactive in understanding customer needs by asking thoughtful questions and listening actively.
- Self-motivated and organized, able to manage tasks independently while contributing positively to a collaborative, fast-paced team environment.
- Familiarity with tools like Salesforce or LinkedIn Sales Navigator is a plus
- Excellent communication skills in English & Turkish is a must, Arabic is a plus
More details about our company culture and perks can be found on our career page.
Interested? Let’s Talk!
Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to.