Customer Success Manager EMEA

📌 About the Role

Jus Mundi is looking for a Customer Success Manager based in Paris or London, to lead our expansion in Europe and Middle East.

As a CSM - EMEA, you'll play a key role in driving customer adoption, satisfaction, and retention across the region. This is your chance to work at the intersection of law and technology, empowering legal professionals with AI-powered research tools that transform the international arbitration and investment law landscape. 🌍

This role is ideal for someone who is curious about AI, passionate about legal innovation, and excited to build lasting relationships with top law firms and legal departments across Latin America.

🙌 The Team

You'll be part of our Customer Success team, dedicated to ensuring our clients maximize the value of Jus Mundi's platform and achieve their legal research goals. Our team is known for its collaboration, proactive problem-solving, and customer-centric approach, and you'll have the opportunity to work with top professionals across product, engineering, sales, and legal operations.

As our CSM dedicated to EMEA, you'll help shape our regional customer success strategy