Customer Success Manager

Radius Telematics is a leader in connected vehicle technology, providing one of the widest ranges of telematics solutions — from simple asset tracking to advanced vehicle diagnostics, dash cams, and powerful fleet management platforms.

As an organisation, Radius blends global expertise with local support, serving more than 650,000 connected vehicles and assets across five continents. We help businesses of all sizes unlock better fleet visibility, improve efficiency, enhance driver safety, and reduce costs.

Our Telematics team in Ireland is equally proud of the strength of its internal culture. Our most recent Employee Engagement Survey (2025) reported an overall engagement score of 82%, rated Excellent. Key highlights included:

• Reward & Recognition – 80% (Excellent)
• Information Sharing – 81% (Excellent)
• Empowerment – 84% (Excellent)
• Instilling Pride – 86% (Excellent)
• Job Satisfaction – 85% (Excellent)

These results reflect a workplace where people feel valued, supported, empowered, and proud of the work they do — and the Customer Success Manager for Galway will play a crucial role in continuing to build that culture.

Customer Success Manager – Telematics

Location: Galway Financial Services Centre (office-based, 5 days per week)
Working hours: Monday - Friday 8:30am–5:00pm

As Customer Success Manager for Radius Telematics in Galway, you will lead a dynamic, growing account management team and be accountable for driving performance, culture, and commercial success across Ireland.

This role requires a leader who is passionate about coaching, building a high‑energy environment, and creating a culture of focus, accountability, and continuous improvement.

You’ll champion a people‑first leadership approach while accelerating commercial growth across our telematics product suite. You will ensure your team operates with clarity, confidence, and consistency, helping them achieve individual and collective success.

Essential

• Proven experience leading a B2B Account Management team ideally within SaaS, technology, telematics, fleet management, or a related field.
• A demonstrable passion for coaching, developing people, and building powerful team cultures.
• Strong track record of driving both performance and engagement in a target‑driven environment.
• Excellent communication, influencing, and relationship‑building skills.
• Highly organised, analytical, and confident in using data to drive decisions and accountability.

Desirable

• Knowledge of telematics, fleet solutions, IoT products, or vehicle tracking technologies.
• Experience leading new business acquisition and strategic account growth.
• Familiarity with multi‑product, multi‑channel sales models.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Location

Ground & 1st floor | Block 2 Galway Financial Services Centre | Moneenageisha Road | Galway |

Department

Sales & Account Management

Work Pattern

Office Based (5 days onsite)

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.