Solutions Architect

Role Overview

We’re looking for a Sales Engineer who can bridge the gap between technical product knowledge and the client’s business needs. You will partner closely with Account Executives to articulate the value of our Asset Management & Repairs Solutions to prospective and existing clients—showing how MRI can streamline financial operations, ensure compliance, and support strategic decision-making in the social housing sector.

This is a pre-sales role where you’ll be the trusted technical advisor and solution champion, influencing decisions by demonstrating the value and fit of our finance products.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in one of the UK offices (London or Sleaford).

Key Responsibilities

• Understand a client’s financial workflows, compliance needs, and operational challenges. Map these to MRI’s Asset Management and Repairs Solution capabilities.

• Deliver high-impact, tailored software demos and presentations that communicate both functional depth and business value.

• Articulate the tangible benefits of MRI’s Asset Management & Repairs Solutions to all stakeholders—from finance users to executive leadership.

• Collaborate on RFPs and tenders, provide technical insight, and lead proof-of-concept efforts when needed.

• Work with Product Management and Professional Services to influence roadmap priorities and ensure solutions meet market demands.

• Equip sales colleagues with product knowledge, competitive positioning, and insights to help close deals.

Required Skills & Experience

• Proven experience in a pre-sales, sales engineering, or similar technical client-facing role—preferably with Asset Management & Repairs software.

• Solid understanding of asset and repairs software in a UK social housing context.

• Outstanding presentation and storytelling skills, capable of communicating with both technical and non-technical stakeholders.

• Strong problem-solving ability and commercial awareness to align solutions with client goals.

• Comfortable responding to detailed questions on-the-fly and managing multiple opportunities simultaneously.

• Willingness to travel within the UK and occasionally internationally.

• Ability to demonstrate complex solutions in a simple, client-centric way that resonates with Asset or Repairs professionals.

• Knowledge of system integration concepts and Asset or Repairs software architecture is a plus.

• Familiarity with software platforms like MRI.

We’re obsessed with making this the best job you’ve ever had!  

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group  

• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.   

• Invest in our competitive Personal Pension plan and help set you up for your future.   

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).   

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!    

• Income Protection Plans give you the peace of mind you deserve.    

• Further your professional development and growth with our generous Tuition Reimbursement Schemes.   

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!   

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!