Service & Solutions Architect

Job Title: Service & Solutions Architect

Location: Midlands

Job Type: Full-Time (40 hours per week)

Salary: £65,000

Job Summary:

As a Service and Solution Architect, you will play a pivotal role in designing and delivering innovative network solutions tailored to our clients’ business needs. You will work closely with sales, engineering, and service delivery teams to ensure solutions are technically sound, commercially viable, and aligned with customer expectations.

Responsibilities

Solution Design & Architecture

• Lead the technical design of customer network solutions including LAN/WAN, SD-WAN, Wireless, Leased Lines and cloud connectivity.
• Translate business requirements into scalable and secure technical architectures.
• Create high-level and detailed design documentation, including network diagrams and service designs, to include Holiday Parks & MBU’s

Pre-Sales Support

• Collaborate with the sales team to understand client needs and present tailored solutions.
• Assist in preparing proposals, RFP responses, and cost models.

Service Integration & Delivery

• Define service components and integration points for seamless delivery.
• Work with project managers and service delivery teams to ensure successful implementation.
• Provide technical oversight during deployment and transition phases

Stakeholder Engagement

• Act as a trusted advisor to clients, guiding them through solution options and best practices.
• Liaise with vendors and partners to incorporate third-party technologies where appropriate.
  

Continuous Improvement

• Stay current with emerging technologies and industry trends.
• Contribute to the development of new service offerings and solution templates.
• Assist Product in the technology assessment for new and existing services
• Investigate, plan and present a report for any request for commercial evaluation/qualification and costing of potential FWA/FTTP proposals
  

Key Skills

• Proven experience in network architecture, ideally within a service provider or enterprise environment.
• Strong understanding of networking technologies: EDA, FTTP, FTTC, Fixed Wireless, 4 and 5G
• Familiarity with hybrid connectivity models.
• Experience with network monitoring, automation, and orchestration tools.
• Excellent communication and presentation skills.
• Ability to work collaboratively across technical and non-technical teams.

Certification & Qualification

Desirable (but not required)

• Static & Mobile Boom 1B & 3B
• CSS Worksafe (Safe working at Height)
• First Aid at work
• Asbestos Awareness
• Manual Handling
• Street Works (Unit 2 01 SLG)
• A8 or SA001 O/H safety
• A9 or SA002 U/G safety
• NOPS Card
• Roof Top Safety & Access
• RF Safety Awareness
• ACDC Awareness – External
• Tower Climber Medical
• Tower climber & Rescue
• UBNT UBWA Version 2 – External
• Pole Top Climber
  

What can Airband Offer you?

• Competitive Basic Salary dependant on professional experience.

• 25 days of paid leave a year rising to 30 plus bank holidays with service.

• 5% Airband pension plus a minimum 3% employee contribution.

• Customer referral bonus - a thank you for every customer you send our way.

• We offer hybrid working – a mix of working from home and in the office.

• Free Broadband - If you are in our coverage, you can benefit from free broadband with us!

• 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.

• Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)

• Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!

• Refer a friend reward scheme – a selection of great rewards to choose from!

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.