Service and Solutions Architect (m/w/d)

In this role you will have the chance to create a service reference architecture with well-defined rules, elements, and interfaces in collaboration with Service Innovation in SSI and other teams in the business and the region, driving harmonization and leveraging common and domain specific attribute-based service models across the Services Portfolio.  

Your role: 

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A) Responsible for the creation, implementation, and life-cycle management of the services portfolio architecture:

• Performing decomposition and partitioning, re-using common and/or domain specific service models to allow transition of legacy service catalog to the new architecture model.

• Aligning with stakeholders the optimal service architecture for the business. Supervising, guiding and safeguarding development of new service models in line with the architecture, managing the evolution of the service architecture and contributing to / driving related roadmaps.

• Providing guidance to service product and service offer management in designing new models in line with services architecture.

• Defining and managing the rules and structure of attribute-based model, supporting option-level commercial structure definition together with product management.

• Creating high level design based on model and offer requirements.

• Overseeing all the structure and architecture requirements from portfolio management to product lifecycle management (PLM)

B) Acting as a member of the QMS service generation core project team:

• Providing service data flow diagrams, completing PIA (Privacy Impact Assessment) and developing associated mitigations in service generation projects.

• Driving Product and Services Security Risk Assessments and developing associated mitigations in service generation projects, in collaboration with Product Owner and Product Security Officers.

• Driving verification plans and reports in service generation projects with user acceptance test, supporting Product Owners with validation plans and validation reports.

KPIs

• # service models designed and developed. Service model and attribute based model data quality (% adoption of Services Architecture)

• % PSSGP gates and projects completed on time. PIA and PSRA on time and updated

You should bring the following: 

• Engineering bachelor’s degree or related field.

• Broad understanding of Hospital Patient Monitoring technology and services solution areas

• Experience in creating, selling, maintaining, or delivering services/solutions for Healthcare with Professional Services, Customer Success Management, or related Services organization aspects.

• High degree of services process acumen related to services offer and capability development, deployment, and management at a central level and across markets.

• Deep understanding of service product modelling and structures and solutions product architectures

• High-level professional and interpersonal communications skills; superb writing skills in English

• Strong (on-line) collaboration skills in a multinational environment

Philips benefits for you: 

• Annual leave: 30 days  

• Mobility and devices: subsidized Germany ticket (instead of 58€ only 35,10€), leasing opportunities for private use (bicycles, cars, smartphones,…) 

• Philips University & Philips in Balance: Wide range of professional training courses and for personal development & Healthcare 

• Philips Pension Fund: Employer-funded pension plan  

• “Partnerzeit” – two paid weeks off after your partner has given birth 

• Philips MyShop: Discount on Philips products  

• Meals: Free drinks and low prices in our canteen and Café Philistro  

• Culture: Informal culture, a paid day for voluntary work, various team/cultural activities (on sustainability, diversity, ...), etc.  

How We Work Together 

We believe that we achieve better results when we work together rather than apart. For this role this means to be on-site at least 3 days a week. 

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. With patient safety and Quality as our fundamental premise, we focus on regulatory requirements and quality standards in our daily work. Do the work of your life to help the lives of others. 

• Learn more about our business. 

• Discover our rich and exciting history. 

• Learn more about our purpose. 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. 

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