Middle Office Recon Onboarding Implementation Specialist, Officer

Who we are looking for

We’re seeking an Implementation Specialist to support Project Managers on complex or multiple projects within the Alpha Client Middle Office Onboarding team, specifically for the Reconciliation workstream. In addition to supporting Project Managers, you may lead smaller client initiatives and serve as the primary workstream lead.

The ideal candidate is highly organized, able to manage multiple implementations simultaneously, and excels in documentation, communication, and collaboration. You’ll act as a liaison between business, implementation, and technology teams, and contribute to a globally structured onboarding team—Business Onboarding and Transitions (BOaT)—based in London, England and supporting global Alpha clients.

Why this role is important to us

This role directly supports State Street’s strategic goals:

• Grow the Core by onboarding Alpha Clients.
• Reinvent the Core by streamlining onboarding and conversion work and eliminating redundancies.
• Expand the Core by implementing scalable solutions across the Alpha platform.

As a Recon Middle Office Implementation Specialist, you’ll participate in due diligence, solution design, onboarding, and post-go-live activities for multiple client implementations—often simultaneously.

What you will be responsible for

As a Middle Office Recon Onboarding Implementation Specialist, you will:

• Support large projects and lead smaller initiatives to meet program milestones.
• Manage communications, risks, and issue resolution with stakeholders and sponsors.
• Develop and maintain dashboards, reports, and analytics tools for tracking.
• Support client relationships, anticipate needs, and serve as a secondary contact.
• Present ideas clearly and address objections effectively.
• Collaborate across teams to share best practices and improve client migration capabilities.
• Create and review process diagrams to represent systems and dependencies.
• Streamline workflows and processes to enhance operational efficiency.
• Build effective networks and navigate a large, global organization.
• Demonstrate strong time management, presentation, and communication skills across all level

What we value

These skills will help you succeed in this role

• Excellent time management and organizational skills with the ability to prioritize.
• Self-motivated, positive, adaptable, and proactive.
• Effective project management skills, including proficiency with tools like Jira.
• Strong interpersonal, relationship management, and influencing skills.
• Excellent communication and negotiation abilities.
• Strong analytical and problem-solving capabilities.
• Ability to manage challenging stakeholders and tight deadlines.
• Comfort working in a fast-paced, global, team-based environment.

Education & Preferred Qualifications

• Bachelor’s degree in technology, business, finance, or a related field.
• Minimum 3 years of experience in financial services or related roles (e.g., business analysis, implementation, project management).
• Experience with reconciliation tools and industry knowledge is a plus.
• Flexibility to work late shifts, weekends, or extended hours during client conversions and project deadlines.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers