French-speaking Sales & Customer Success Manager

Do you want to take our French-speaking markets to the next level, grow with a fast-moving startup, and join our amazing international team? If building relationships with customers and providing top-level service sounds exciting, you are the one we are looking for! 🚀

Limepack is a fast-growing start-up in the printed packaging industry. We are on a mission to help small businesses become brands. Our vision is to become the go-to European platform for custom branded food packaging, and we are currently available across 14 countries. 🌍

Join our international team based in Denmark and around the world. Our office is in Frederiksberg, where English is the main language. We enjoy each other’s company both at  the office, but also on occasional events after hours. 💚

As a Limepack Sales & Customer Success Manager, you will play a key role in developing the French and Belgium markets, maintaining relationships with existing customers, and converting new inbound leads, while working closely with 9 other account managers responsible for different countries.

Our open and friendly work environment will allow you to get insights to how our business is run, to take part in decision-making, and to have a lot of influence on growing the French-speaking markets but also on our overall sales strategy. 📈

📋Your responsibilities at Limepack: 

• Inbound sales: Assisting existing and new customers, cross-selling and upselling. 
• Provide A-level service to our Key Accounts: Becoming a takeaway packaging expert to remove complexity from our customers and efficiently advise on their needs. Not being afraid to pick up the phone to deliver A-Level service. 
• Converting inbound leads to customers: Identifying the potential high-value customers who reach out to us, being a proactive caller and prioritizing sales activities based on customers’ value. 
• Collaborate with other departments for success: Work closely with the sales team, product team, finance team, as well as operations and logistics on a daily basis to provide a seamless top-level customer experience. 

🎓Your qualifications: 

• You speak and write French at a native level and have excellent written and verbal communication in English.
• You are a curious, extrovert and sociable person who enjoys being a part of an international team where the mindset is to succeed in cooperation.
• You have previous work experience in Customer Service, Customer Success or Sales on the French and Belgium markets. 
• You are a proactive caller and chatty on the phone. You love building relationships, are service-minded and enjoy going the extra mile for the customers. 
• You are comfortable working in a structured, process-driven environment and ideally have experience using CRM systems. You have solid basic computer skills and quickly adapt to new digital tools and IT systems.
• You are a fast learner, driven by dialogue and constructive criticism, while not being afraid to express your opinion or asking questions. 

💚 We offer:

A young and international team where your input is valued and can be quickly implemented. You will work with competent, motivated, and engaged colleagues who are not afraid of testing new ideas. We prioritize culture and look for people who want to be part of a friendly and proactive team – and who enjoy joining our events and shared moments outside the office. 🥳

The position is 37 hours per week with salary based on qualifications and previous experience. We have a union agreement with HK. The place of work is our Frederiksberg office with one set day per week where we work from home. 

📝 Application:

Application deadline: December 10th – but we review applications continuously, so don’t wait too long to apply! We would ideally like to have our new colleague starting in January. 

In case you have any questions or need more information regarding the job position, please contact us on +45 52 70 47 62 or jobs@limepack.com

If you don’t meet every single requirement but feel excited about the role, we encourage you to apply anyway. ☺️