Customer Success Manager (m/f/d) API & EDI Solutions

Join our team as Customer Success Manager – API & EDI Solutions and take the lead in shaping the customer onboarding experience in the API and EDI ecosystem. You will play a key role in helping customers unlock the full value of our API and EDI offering from the very beginning. Your focus will be on designing and delivering a smooth, effective onboarding experience that addresses both technical integration and business needs. You will collaborate with IT and Service teams to resolve setup challenges, improve internal processes, and create scalable onboarding frameworks. Your insights will help enhance our APIs and strengthen the overall customer experience. This role gives you the opportunity to shape strategic levers across the entire customer journey and play a key role in building the foundation for API and EDI success at scale.