Customer Success Manager
The Sales People🚀 Role: Customer Success Manager
đź“Ť Location: Richmond
đź•’ Type: Full-time
Do you thrive on closing inbound deals and helping others raise their game?
We’re looking for an Customer Success Manager— someone who can close their own pipeline and mentor others to do the same.
This is a perfect move for someone who’s been a strong closer and is ready for leadership, or someone who’s had a taste of management in a lower-paying industry and wants to step into a higher-growth, higher-reward environment.
đź‘‹ About The Sales People
At The Sales People, we're building a home for the UK’s top 1% sales talent and the most ambitious, scaling companies.
We're based out of our HQ in Richmond. If you want to be surrounded by people who are serious about building, learning and winning - this is the place.
This isn’t just an execution role. It’s for builders. You’ll need an open mind, zero ego and a willingness to shape things from the ground up. The companies we work with are scaling fast and they need talent who can match that energy.
It won’t be for everyone. But if this speaks to you, it’s probably exactly what you’ve been looking for.
🛠️ What You’ll Do
Own inbound leads from first touch to signed deal
Act as a player-coach: close deals while supporting and coaching a small team
Develop sales strategies to optimise conversion rates
Influence how the inbound sales function grows and scales
There’s a lot of room to shape this role and improve how things are done. You’ll have input from day one.
💡 What We’re Looking For
Experience: 3-4+ years in a closing role (CS with commercial responsibility, Account Executive, or similar). Preferably with experience managing people.
Achievements: Demonstrated success hitting and exceeding revenue targets.
Skills:
Strong closer
Natural communicator
High EQ
Commercial acumen
Mindset: Ambitious, proactive and hungry for growth.
Personality: Energy, charisma and resilience.
Education: No formal qualifications required - we prioritise attitude, aptitude and results.
Dedication: Sales is your career, not a stepping stone. We’re looking for individuals who demonstrate focus and commitment, not frequent career changes or sub-year stints in roles.
What We Offer:
Training and Development: Receive bespoke training tailored to help you master the art of Sales.
Career Growth: Opportunities to scale into a bigger leadership role as the team grows.
High-Performance Environment: Join a driven, ambitious team where success is the standard.
If you’re ready to take a step up and prove yourself in a role that combines relationship-building, leadership and closing, this is the chance.
Link to website: https://www.thesalespeople.co/