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Customer Success Manager

Microsoft
Full-time
On-site
United Kingdom
Customer Success Manager

Microsoft aspires to help our customers achieve their own digital transformation,leveragingthe power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.   

With over17,000 employeesworldwide, the mission of the Customer Success Unit (CSU) organization is to empower customers to accelerate business value through differentiated customer experiences thatleverageMicrosoft’s products, services, and partnerships. Come join CSU and help us build a future where customers achieve their business outcomes faster with technology that does more.   

As a Customer Success Manager (CSM) supporting Dragon Copilot, you will be the strategic partner and operational lead for healthcare clients adopting Microsoft’s ambient clinical documentation solution. You will build, maintain and grow customer relationships through implementation, driving adoption, growing revenue and ensuring long-term success by aligning Dragon Copilot with clinical workflows, EHR systems, and organizational goals.